Outsourcing

Outsourcing has really come in to play over the last 15 years. I can remember the most notable thing that was outsourced was call service centers, notably being outsourced to India. Outsourcing can play an important role in keeping a company profitable. As we discussed in class, a company can outsource anything that is not one of their primary roles. This allows them to focus on their core competencies and leave the secondary roles to company that are better suited to perform them.

Outsourcing

Outsourcing is playing a key strategic role in many companies today. There is great show on NBC called "Outsource" which really shows us how real this all is. In this show a company that sells products over the phone outsources their sales department to India. The manager ends up having to move to India or lose his job. So the move really shows how Americans that managed those call centers assimilate into Indian culture. It's a great example of outsourcings role in the market today.