Outsourcing

Outsourcing has really come in to play over the last 15 years. I can remember the most notable thing that was outsourced was call service centers, notably being outsourced to India. Outsourcing can play an important role in keeping a company profitable. As we discussed in class, a company can outsource anything that is not one of their primary roles. This allows them to focus on their core competencies and leave the secondary roles to company that are better suited to perform them.