Thursday, November 4, 2010
Outsourcing Panel: Expectations
Today in the panel a key point of discussion was expectations. One speaker discussed how vendors and suppliers expect different things. The software developers from this company were located in Chile and they were trying to prove themselves. This caused a problem because since the software development was outsourced so the managers were not able to clearly define the work environment and their governance plan to the vendors. This poses an interesting problem because you need to have a defined plan in place so that you can get what you expect from outsourcing.
Subscribe to:
Post Comments (Atom)
I completely agree with you Pat. I don’t understand why companies that outsource don't stay much more involved with the implementation and maintenance programs. It seems to me that most companies outsource and do so only so they don’t have to worry about it, when in fact, they get more disconnected from their future goals because they have no clue what is going on.
ReplyDelete